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January 10, 2018

LinkedOut Update: no answers, only more questions

I have been detoxing hard from LinkedIn today. [If you’re not sure why I’m no longer on the platform, please read the whole story here.] It definitely feels like something is missing in my life. But after a 24-hour struggle to get some answers, all LinkedIn have to say is that they can’t help me.


I find it annoying that while I am asked to submit a passport or ID, I don’t even get to know the full name of the person assisting me. I realise I shouldn’t get angry with that individual – it’s like blaming the waitress for an overcooked stake. Still, the frustration doesn’t just go away.


I decided not to break and I will not share my ID with LinkedIn. Just think of what could go wrong with that scenario… I am not an expert on identity theft and such, but I have been advised by people way smarter than me that sending my passport to unknown individuals online is never safe.


So if you’re wondering what the LinkedIn Help employee is referring to, it’s my ridiculous attempt at getting in touch with a human being over at LinkedIn:


Instead of an ID, I uploaded my message in the form of a jpg, sharing with them my frustration over what they’re asking me to do.


Don’t get me wrong, I know LinkedIn has to fight recruiters using plugins and extensions they see as a threat. I’m however convinced I haven’t broken any rules, I don’t use plugins or violate other terms or service – and it doesn’t seem like LinkedIn are convinced either. Let me remind you they say it APPEARS like I may have broken them. So why not allow me to talk to a human being o resolve the issue?


I am sure I am not the only one. Please if you have been blocked before, share your story.


What did you do? Where you given any answers? As long as we allow LinkedIn to continue like this, they can randomly block any one of you. Let’s help each other out! Let’s figure out what we can do about this together!

If you’d like to help but aren’t sure about posting your own update, maybe you can like or comment this post by Karen Azulai about the issue?

Kasia Borowicz
Kasia Borowicz
Social Recruiting geek turned trainer; Recruitment Open Community manager; blogger. I enjoy coffee, reading and yes, recruitment :)


  1. It really is very strange what has happened, lets hope you get it resolved as soon as possible Kasia.


    • Kasia Borowicz says:

      Thanks for the comment Scott! I understand that this has affected way more people. Hopefully LinkedIn will address it somehow!

  2. siddharth says:

    Hi, your account has been unblocked by linkedin? How much time did it take for them to unblock your account ?

    • Kasia Borowicz says:

      Yes it has – that took almost 3 days. I think though I’ve been very lucky as usually it seems to take more time.

  3. Josefind says:

    I have the exact same problem at the moment – and the worst part is that i really really worry about what on Earth is going on and i am actually surprised how affected i am about it!

    I have no idea how to get in contact with LinkedIn. I actually did send my id card – but havent heard anything, and it’s been a week now!

    Can you help me i some way?? Do you have an e-mail for customer support??

    Look very much forward to hear from you!

  4. Tony DeGonia says:

    Hi Kasia. I have had the EXACT same thing happen to me except that I did provide my passport and ID. I have emailed them everyday for over a week to find out what is going on. NOTHING!!!! No response at all. I have 8500+ connections so if I try to reach out to any segment of my network, it is a lot of messaging. I don’t get it. Every since LI got purchased by Microsoft they have become more and more of a joke. If I weren’t deep in the middle of a job search I would tell them to piss off, I guess that is what they telling me huh… Anyway, frustration abounds and hopefully they will stop this cowardly activity soon and we can all carry on with our lives.

    Thanks posting about this on your website. It gives me hope.

    Very Best,

    Tony DeGonia

    • Kasia Borowicz says:

      Hi Tony, I’m so sorry you’re going through this. It’s really disappointing how users are treated in this situation – I’m sure at least hearing back would already be something. Maybe I can help by putting you in touch with recruiters over email, let me know if you’d like that 🙂

  5. nick says:

    Same, here waiting for.7 days already I barely even used my profile …

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